Customer service

Experience Southern California hospitality at Carter Estate Tasting Room. We are proud to be part of the Temecula Valley Wine Tasting experience and offer our award winning wines to our customers.

Carter Estate Winery will be happy to replace bottles should the wine be spoiled, deteriorated or contaminated. If you do happen to experience a spoiled, deteriorated or contaminated wine, please do not pour out the wine, kindly place the cork back in the bottle and call 855.276.7079.   Carter Estate Winery will not refund unwanted wines. For all other orders including will call orders, shipped wine or merchandise, Carter Estate Winery will allow the order to be canceled within 48-hours of purchase, for store credit. Our Tasting Room Team stands at the ready to assist you in any way that we can!

If there is anything we may assist you with, please feel free to contact us at 855.276.7079.